General terms and conditions

1 Validity of the GTC and conclusion of the contract
1.1 These General Terms and Conditions (GTC) shall apply to purchase contracts with private customers concluded with ESKITEX AG via the www.myeskimo.ch website.
1.2 These GTC shall also apply to purchase contracts concluded by other means, e.g. by telephone or letter. The customer shall be informed in the checkout/checkout where he can read and print out the GTC on the Internet.

 
2 Prices
2.1 All prices are quoted in CHF. The statutory VAT (currently 7.7 %) and processing are included.
2.2 The provider reserves the right to change prices at any time. For the customer, the prices published on the website on the order date shall apply.
2.3 Information on any promotions and discounts is noted with the relevant products.

 
3 Delivery terms
3.1 The delivery of the order is carried out according to the information at the individual products. The supplier undertakes to ship the order as soon as possible.
3.2 Switzerland and Principality of Liechtenstein: Orders from CHF 60.00 are free of postage. For orders up to CHF 59.00 we charge postage of CHF 9.00. 
3.3 Germany: Orders from EUR 200.00 are free of postage. For orders up to EUR 199.00 we charge postage of EUR 15.00.
3.4 Austria: Orders from EUR 200.00 are free of postage. For orders up to EUR 199.00 we charge postage of EUR 30.00.
 
 
4 Liability and complaints
4.1 The customer must inspect the delivered goods as soon as possible and report any defects to customer service immediately. The customer service can be reached under the link Contact. The making of a payment shall not be deemed to be a waiver of notice of defects. 
4.2 If there is a defect, the customer has the right to demand that the defect be remedied free of charge. If it is not possible to remedy a defect, a replacement delivery shall be made. Defects such as wear and tear, improper handling, excessive use or external environmental influences are excluded from the warranty.

 
5 Exchange - Return
5.1 For items which are unused, in their original packaging, i.e. in as-new condition, an exchange or return is possible within 10 days.
5.2 Fees
For returns of orders with a value of less than CHF 100.00, the postage costs of will not be refunded.

 
6 Fulfilment of contract
6.1 By clicking the button "Buy now", the customer concludes a binding order with Eskitex AG for the goods contained in the shopping basket.
6.2 Our confirmation shall be decisive for the scope and execution of the delivery. Unless expressly agreed otherwise, benefit and risk shall pass to the customer upon dispatch of the goods from the sender.  
 
7 Payment
7.1 Payment for the goods is due at the time of ordering. Payment is possible by prepayment (advance payment) within 5 working days from the order date, by credit card (Visa or Master Card) or by PayPal direct payment.

 
8 Liability for online connections
8.1 The Provider undertakes to ensure security in accordance with the current technical state of the art in systems, programmes, etc. which belong to him and over which he has influence, and to comply with the rules of data protection.
8.2 The Client shall ensure the security of the systems, programmes and data within its sphere of influence. In his own interest, the customer must keep passwords and user names secret from third parties.
8.3 The Provider shall not be liable for defects and malfunctions for which it is not responsible, in particular for security defects and operational failures of third-party companies with which it cooperates or on which it is dependent.
8.4 Furthermore, the provider is not liable for force majeure, improper action and disregard of risks on the part of the customer or third parties, extreme environmental influences, or interventions by the customer, or disruptions by third parties (viruses, worms, etc.) that happen despite the necessary current security precautions.
8.5 In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the author's area of responsibility, a liability obligation would only come into force if the author had knowledge of the content and it would be technically possible and reasonable for him to prevent use in the case of illegal content. The author hereby expressly declares that at the time the links were created, no illegal content was discernible on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. For this reason, he hereby expressly distances himself from all contents of all linked pages that were changed after the link was created. This statement applies to all links and references set within the author's own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the author to which external write access is possible. Liability for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of such information lies solely with the provider of the site to which reference is made, and not with the party who merely refers to the publication in question via links.
8.6 Further information on data protection can be found under the link Data Protection.
 
9 Copyright and trademark law
9.1 The author endeavours to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to use licence-free graphics, sound documents, video sequences and texts. All brand names and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties! The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
 
10 Application of law and place of jurisdiction
10.1 The contractual relationship with the customer shall be governed exclusively by Swiss law. Winterthur is expressly agreed as the place of jurisdiction.